Terms & Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "Platform") and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).

All BookmeSky services are owned and operated by Bookme Tickets Pvt. Ltd. These terms and conditions are a binding legal agreement between the customers and BookmeSky regarding your use of the services made available. Unauthorized access, distribution, reproduction, copying, retransmission, publication, sale, exploitation (commercial or otherwise), or any other form of transfer of any portion of the website, application, or other services, including but not limited to all content, services, digital products, tools or products, is hereby expressly prohibited and can lead to legal action. BookmeSky is a service that sends e-tickets to you via SMS/email if an airline company has enabled online access and partnered with our platform. BookmeSky is not responsible for any loss, refunds, or any other damages in case of cancellation or circumstances other than the policies of our service providers, as BookmeSky is a ticketing platform that is only responsible for issuing tickets. BookmeSky is not responsible for any delay or booking cancellation on behalf of a service provider on the platform.

Mode of Payment

Currently, BookmeSky supports 5 types of payment methods listed below:

1. Easypaisa Mobile account
2. Easypaisa Shop
3. Jazz Cash Mobile account
4. Jazz Cash Shop
5. Credit/Debit Cards
6. Bank Transfer

Note that if you pay with a credit/debit card, BookmeSky can request that you provide photo identification and masked card details, which is a requirement from the State Bank of Pakistan.

Refund Policy

Airlines

All customers are required to check with their respective airline operator for details regarding ticket cancellation before departure, any modifications in ticket prices, and in case of missing a flight. All such details are mentioned on the purchased ticket.

Every query related to flight cancellation, date change, refund claims, and no-show cases will be entertained according to the policies of the relevant airlines.

Permitted Use:

Our website and application are for your personal and non-commercial use only. Copyrights, trademarks, and applicable laws protect all information. Unless otherwise agreed to in writing by BookmeSky, you agree that you will not use the website or application, duplicate, download, publish, modify, or otherwise distribute or use any material for any purpose except for your personal, non-commercial use. You also agree that you will not link to any page on the website other than the home page (for example, "deep linking") without BookmeSky’s prior written consent. Use of the website or applications or any materials or content for any commercial or other unauthorized purpose is prohibited.

For Any Offers/Rewards/Contests/Lucky Draws:

Winners will be notified through the contact details stated by the Participant in the online purchase details. Prizes are non-refundable, non-exchangeable, not redeemable for cash, and non-transferable. BookmeSky's decision on all matters relating to or in connection with any offers/rewards/contests/lucky draws (including selection of the winners) is final and binding on all parties concerned. The Lucky Draw is governed by these terms and conditions and accompanying details and/or guidelines (if any) as may be issued and specified by BookmeSky. By submitting an entry, the Participant agrees that he/she has read and understood these terms and conditions and agrees to be bound by the same. The Lucky Draw is open to any individual who fulfills the following criteria:

1. A citizen or permanent resident of Pakistan who is over the age of 18.
2. NOT an employee, officer, director, or employee immediate family member of BookmeSky. (hereinafter individually referred to as “Participant” and collectively referred to as the “Participants.")
3. BookmeSky reserves the right at any time to verify the eligibility of any of the Participants and to disqualify any Participant who does not meet the above eligibility criteria.
4. Subscribers to free services from BookmeSky are not eligible for the Lucky Draw.

Promotion Period:

Only purchases made during the Promotion Period are entitled to participate in the Lucky Draw. BookmeSky reserves the right at its sole and absolute discretion to suspend or extend the Submission Period for any reason at any time and without any liability. BookmeSky holds the right to end ongoing promotions at any time for any reason.

Notification to Winner:

Winners will be notified through the contact details stated by the Participant in the online purchase details. In the event that BookmeSky is unable to contact any of the winners within 3 working days for whatever reasons, the prize of that particular winner will be forfeited at the sole discretion of BookmeSky. No alternatives will be offered. Please note that only one winner will be announced for each contest/offer/reward/lucky draw.

Exclusion of Liability:

BookmeSky, its employees, agents, and representatives hereby disclaim any liabilities that may arise in connection with the Lucky Draw and any materials produced in relation thereto. Further, BookmeSky, its employees, agents, and representatives shall not be held responsible for any entries that are lost or damaged in transit. Prizes related to traveling will be given according to the customer’s availability. If you don’t get a visa, the offer is no longer applicable to you.

Privacy Policy - Personally Identifiable Information:

Your use of the BookmeSky website or application and any information provided by you or gathered by either BookmeSky or third parties is governed by the BookmeSky Privacy Policy, which is incorporated into this reference. You agree to BookmeSky collection, use, and sharing of your information as set forth in the BookmeSky Privacy Policy. It is the responsibility of BookmeSky to make sure that the information of each customer is kept private and safe.